Salesforce
Enrich, update, and report on records under your profile.
The accounts, contacts, opportunities and activities in scope.
Record updates and follow-ups you have approved.
Which fields changed, the evidence, and who approved it.
How to set it up
- 1
Sign in
Connect Salesforce with your admin's OAuth or a credential scoped to what the agent needs.
- 2
Choose what it can see
Pick the accounts, workspaces, projects or folders the agent may read.
- 3
Set what it can do
Turn on reads and writes separately, and name who approves each action.
- 4
Run one job
Try one read, one approved action, and check the trace before rolling it out.
Agents that connect to Salesforce
Filter the catalogueCustomer quality response
Customer complaints answered with an 8D report
Competitive part comparison
Spec tables against competing parts
Customer design-in support
Customer technical questions answered from the specs
Design-win pipeline
Design wins tracked from sample to production
KYC file review
Onboarding files checked against the policy
Credit memo drafting
Credit memos from financials, collateral and terms
LP inquiry response
Investor questions answered from the fund's records
Client review prep
Wealth client meetings prepared from the accounts
Client onboarding paperwork
Account opening documents prepared and checked
Capital call notices
Call and distribution notices per investor
Dispute case handling
Card and payment disputes worked to a decision
Mortgage file completeness
Loan files checked against the underwriting conditions
Proposal drafting
RFP responses built from past proposals and credentials
Account planning
Client account plans from relationships and pipeline
MSA and SOW review
Client paper checked against the firm's positions
Conflict check
New opportunities screened against current clients
Client feedback synthesis
Engagement feedback turned into practice actions
Go-to-market plan
Segments, channels and the launch plan on one page
Billing dispute resolution
Disputed charges investigated with the usage record
Support ticket resolution
Customer tickets answered from the account and the network
Win-back campaign list
Recently churned customers ranked for the next offer
Enterprise quote preparation
Business quotes priced from the catalog and the sites
Enterprise SLA credits
Service credits computed from the outage record
SIM fleet monitoring
Connected-device fleets watched for silence and overage
Enterprise service activation
Business orders tracked from contract to live service
Constituent casework
Constituent cases opened, routed and followed up
Case note summarization
Case histories summarized for the next caseworker
Customer complaint handling
Product complaints investigated and answered
Order status inquiries
Customer order questions answered from the system
RFQ response drafting
Quotes built from the drawing, the cost and the capacity
Warranty claim review
Warranty claims checked against coverage and the failure
Collections outreach
Overdue invoices chased in the right tone, on time
Security questionnaire response
Customer security questionnaires answered from the record
NDA processing
Non-disclosure agreements turned around on the standard form
Pipeline hygiene
Stale deals, missing fields and slipped dates fixed weekly
Call summary to CRM
Sales calls summarized and logged with the next steps
Renewal risk review
Accounts up for renewal scored on usage and support
Onboarding milestone tracking
New customers tracked to first value on the plan
Lead routing
Inbound leads qualified and assigned in minutes
FNOL intake
New claims captured complete and assigned within the hour
Claim file summary
The claim's facts, coverage and reserves on one page
Coverage determination
Coverage analyzed against the policy, letter drafted
Subrogation recovery
Recovery opportunities found and the demand drafted
Submission intake
Broker submissions cleared and set up for the underwriter
Underwriting file prep
The risk summarized with the loss history and the exposures
Quote rating checks
Quotes checked against the rating plan before release
Renewal processing
Renewals prepared with the changes since last term
Agent commission statements
Producer commissions computed and the statements sent
Policyholder inquiry handling
Policyholder questions answered from the policy record
RFP response drafting
Outsourcing proposals drafted from the service catalog
Client escalation handling
Client escalations answered with the root cause and the fix
Death claim processing
Life claims verified and paid to the right beneficiary
Sales contract turnaround
Customer agreements reviewed within the quarter's clock
Trademark watch
New filings that conflict with the marks, reviewed weekly
Templates that connect to Salesforce
All 7Ready to connect Salesforce?
Connect it from the workspace in a few minutes, or ask us to set it up with your team.