From the alarm storm to the RFO. Agents that work the incident with your engineers.
P1 just opened in metro-east, customers reporting data outage. What is the blast radius and what caused it?
Correlating alarms across the region and checking recent changes on the path.
- Pull active alarms metro-east, 214 alarms
- Collapse to root events, 1 cluster
- Cross-check change log, no change
- Map affected sites, 38 cells
- Wrote rfo-inc-90412.docx, 24 KB
- Wrote affected-sites.xlsx, 24 KB
Root cause is a fiber cut on the eastern transport ring, not a config change. 38 cell sites down, ~9,400 subscribers. RFO drafted and affected sites listed.
rfo-inc-90412.docxRFO draftaffected-sites.xlsx38 sitesOpen a vendor ticket for the transport ring and notify the metro-east account team.
Drafted the vendor ticket with the alarm evidence and a notice for the account team.
P1 metro-east
Root cause is a fiber cut on the eastern transport ring, not a config change. 38 cell sites down, ~9,400 subscribers. RFO drafted and affected sites listed.
Drafted the vendor ticket with the alarm evidence and a notice for the account team.
What was checked
Pull active alarms (metro-east): 214 alarms
Collapse to root events: 1 cluster
Cross-check change log: no change
P1 just opened in metro-east, customers reporting data outage. What is the blast radius and what caused it?
Correlating alarms across the region and checking recent changes on the path.
- Pull active alarms metro-east, 214 alarms
- Collapse to root events, 1 cluster
- Cross-check change log, no change
- Map affected sites, 38 cells
- Wrote rfo-inc-90412.docx, 24 KB
- Wrote affected-sites.xlsx, 24 KB
Root cause is a fiber cut on the eastern transport ring, not a config change. 38 cell sites down, ~9,400 subscribers. RFO drafted and affected sites listed.
rfo-inc-90412.docxRFO draftaffected-sites.xlsx38 sitesOpen a vendor ticket for the transport ring and notify the metro-east account team.
Drafted the vendor ticket with the alarm evidence and a notice for the account team.
From the radio to the rooftop. Pick your part of the network.
Mobile operators
Underperforming cells found and the fix drafted, drive tests read, every outage written up.
- RAN engineering
- NOC
- Performance
- Care
P1 just opened in metro-east, customers reporting data outage. What is the blast radius and what caused it?
Correlating alarms across the region and checking recent changes on the path.
- Pull active alarms metro-east, 214 alarms
- Collapse to root events, 1 cluster
- Cross-check change log, no change
- Map affected sites, 38 cells
- Wrote rfo-inc-90412.docx, 24 KB
- Wrote affected-sites.xlsx, 24 KB
Root cause is a fiber cut on the eastern transport ring, not a config change. 38 cell sites down, ~9,400 subscribers. RFO drafted and affected sites listed.
rfo-inc-90412.docxRFO draftaffected-sites.xlsx38 sitesOpen a vendor ticket for the transport ring and notify the metro-east account team.
Drafted the vendor ticket with the alarm evidence and a notice for the account team.
P1 metro-east
Root cause is a fiber cut on the eastern transport ring, not a config change. 38 cell sites down, ~9,400 subscribers. RFO drafted and affected sites listed.
Drafted the vendor ticket with the alarm evidence and a notice for the account team.
What was checked
Pull active alarms (metro-east): 214 alarms
Collapse to root events: 1 cluster
Cross-check change log: no change
P1 just opened in metro-east, customers reporting data outage. What is the blast radius and what caused it?
Correlating alarms across the region and checking recent changes on the path.
- Pull active alarms metro-east, 214 alarms
- Collapse to root events, 1 cluster
- Cross-check change log, no change
- Map affected sites, 38 cells
- Wrote rfo-inc-90412.docx, 24 KB
- Wrote affected-sites.xlsx, 24 KB
Root cause is a fiber cut on the eastern transport ring, not a config change. 38 cell sites down, ~9,400 subscribers. RFO drafted and affected sites listed.
rfo-inc-90412.docxRFO draftaffected-sites.xlsx38 sitesOpen a vendor ticket for the transport ring and notify the metro-east account team.
Drafted the vendor ticket with the alarm evidence and a notice for the account team.
A P1, start to finish. Triage, scope, report.
@Context P1 just opened in metro-east, customers reporting data outage. What is the blast radius and what caused it?
Open a vendor ticket for the transport ring and notify the metro-east account team.
Drafted the vendor ticket with the alarm evidence and a notice for the account team.
@Context P1 just opened in metro-east, customers reporting data outage. What is the blast radius and what caused it?
Open a vendor ticket for the transport ring and notify the metro-east account team.
Drafted the vendor ticket with the alarm evidence and a notice for the account team.
Agents that improve on your work. Same model for four months; the context grew.
Measured in production at Qualcomm. Read the case study
- Task pass rate, same model
- 23% → 98%
- Workflows in production
- 1,600
- Teams onboarded
- 85
Work agents run across the operator. Network to bill.
Network operations
Planning and build
Customers and revenue
Nothing touches the network without a yes. What your CISO asks first.
- The asker's accessAn agent opens only what the person who asked can open.
- Writes wait for a personSends and shared edits pause for an approval.
- Every action loggedAppend-only, exportable to your archive.
- Your cloudModel calls go only to endpoints you allow.
Amazon EKS
Azure AKS- On premises
- Air-gapped
On request:SOC 2ISO 27001Pen test reportCAIQTrust center
Questions from security and compliance reviews.
Can an agent change our network without a person?
Not by default. Writes and commands pause on an approval card until a person allows or declines, and the decision is logged.
Does subscriber data leave our environment?
Not in a deployment you host. The platform runs inside your perimeter, and the only flow that can leave is a model call to an endpoint you allow.
Does it connect to our OSS and ticketing?
ServiceNow, Splunk, Jira and Snowflake are in the catalog. Other systems connect through an MCP server your admin registers.
Do you have SOC 2 or ISO 27001?
Yes. Request the SOC 2 and ISO 27001 reports from our Trust Center.
Your workflow, running in your environment.
Bring a workflow your team runs today and watch it run on your data, with your permissions.