Submission intake

Broker submissions cleared and set up for the underwriter

Insurance BPOOperationsDocumentationSalesforce, Box, ServiceNow
How a run goes
The steps this agent takes, in order, and what each one leaves behind.
Reads the submission documents and the account records

Reads each broker submission, checks it for the applications, loss runs and schedules the line requires, and clears it against existing accounts

Checks completeness and clears the account

Sets up the account and the submission record and requests what is missing from the broker

Sets up the record and ranks the queue

Ranks the day's submissions by appetite fit and premium so the underwriter starts with the right ones

Works inSalesforce, Box, ServiceNow

What it does

  • Reads each broker submission, checks it for the applications, loss runs and schedules the line requires, and clears it against existing accounts
  • Sets up the account and the submission record and requests what is missing from the broker
  • Ranks the day's submissions by appetite fit and premium so the underwriter starts with the right ones

Connects to

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