Death claim processing
Life claims verified and paid to the right beneficiary
How a run goes
The steps this agent takes, in order, and what each one leaves behind.
Reads the claim documents and the policy
Verifies each life claim: the death certificate, the policy status, the contestability period and the beneficiary designation on file
Applies the verification rules and computes the benefit
Computes the benefit with interest and flags the claims that need investigation or a court order
Drafts the authorization and the letters
Drafts the payment authorization and the beneficiary letters
Works in
Box, Salesforce, SAP
Box, Salesforce, SAPWhat it does
- Verifies each life claim: the death certificate, the policy status, the contestability period and the beneficiary designation on file
- Computes the benefit with interest and flags the claims that need investigation or a court order
- Drafts the payment authorization and the beneficiary letters
Connects to
Need it to work differently?
Every agent can be changed: the steps it takes, the systems it uses and who approves what.