Technician certification tracking
Field certifications and training kept in date
How a run goes
The steps this agent takes, in order, and what each one leaves behind.
Reads the HR records and the training completions
Tracks each field technician's certifications for fiber, radio, climbing and electrical work with the expiry dates
Compares each technician's status with the job requirements
Flags the technicians about to lose a certification and the jobs they can no longer be dispatched to
Drafts the bookings and the report
Drafts the training bookings and the monthly compliance report
Works in
Workday, ServiceNow, SharePoint
Workday, ServiceNow, SharePointWhat it does
- Tracks each field technician's certifications for fiber, radio, climbing and electrical work with the expiry dates
- Flags the technicians about to lose a certification and the jobs they can no longer be dispatched to
- Drafts the training bookings and the monthly compliance report
Connects to
Need it to work differently?
Every agent can be changed: the steps it takes, the systems it uses and who approves what.