Network operations

Alarm correlation & MTTR

TelecomOperationsServiceNow, Slack, Snowflake
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How a run goes
The steps this agent takes, in order, and what each one leaves behind.
Ingests NOC alarms

Correlates alarms to cut noise and MTTR

Correlates and deduplicates

Prioritizes incidents by customer impact

Routes with impact and next step

Drafts the incident summary

Works inServiceNow, Slack, Snowflake

What it does

  • Correlates alarms to cut noise and MTTR
  • Prioritizes incidents by customer impact
  • Drafts the incident summary

Connects to

ServiceNow

Open, correlate, and resolve incidents and requests.

Slack

Post briefs and alerts to the right channels.

Snowflake

Query and materialize warehouse data with your existing roles.

Related agents

All Telecom agents
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Predict & prevent outages

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Service optimization

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Capacity management

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Customer experience

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Infrastructure planning

Build-out & spectrum optimization

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Works in the same systems

All agents on these systems
Telecom

Outage postmortem

Incident evidence into action

ServiceNow, Slack, Snowflake
Insurance BPO

Weekly SLA report

Automated SLA tracking

ServiceNow, Snowflake, Slack
Financial Services

Alternative data screening

New datasets tested for signal before anyone buys them

Snowflake, Databricks, Slack

Templates that connect to the same systems

All templates on these systems
Data and analysis

KPI sheet desk

Builds the weekly KPI sheet and chart pack from your warehouse.

Snowflake, BigQuery, Databricks +1
Operations

Office ops desk

Tracks shipments, facilities issues and team dates, then writes the weekly digest.

Slack, ServiceNow, Asana
Sales and customers

Account research desk

Researches an account before a meeting and writes the pre-call brief.

Salesforce, HubSpot, Slack

Need it to work differently?

Every agent can be changed: the steps it takes, the systems it uses and who approves what.

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