Marketplace
Agents built for the work your team already does. Each one connects to the systems you use and runs with the permissions you set.
36 agents in Telecom
Outages, tickets and churn signals, across the network and the customer.
Start here in Telecom
Customer experience
CX scoring & churn signals
Zendesk, Salesforce, SnowflakeZendesk, Salesforce, SnowflakeMore in Telecom
Billing dispute resolution
Disputed charges investigated with the usage record
SAP, Zendesk, SalesforceCampaign performance report
Acquisition campaigns reported by channel and cost
Marketo, Snowflake, Tableau
Cell site optimization
Underperforming cells found and the parameter fix drafted
Snowflake, Databricks, JiraCore network change review
Change requests checked for risk and rollback
ServiceNow, Confluence, SlackDevice inventory replenishment
Handsets and equipment restocked by store and van
SAP, ServiceNow, SnowflakeDrive test analysis
Drive test logs into coverage and quality findings
Snowflake, Tableau, JiraEnterprise quote preparation
Business quotes priced from the catalog and the sites
Salesforce, SAP, BoxEnterprise service activation
Business orders tracked from contract to live service
ServiceNow, Salesforce, SAPEnterprise SLA credits
Service credits computed from the outage record
SAP, Salesforce, SnowflakeFiber route planning
Build routes costed against the premises they pass
Snowflake, Tableau, JiraField work order dispatch
Field jobs assigned by skill, parts and location
ServiceNow, SAP, MS TeamsNetwork equipment sourcing
Equipment bids compared on price, lead time and support
SAP, Coupa, MS TeamsOutage reporting to regulators
Reportable outages filed on time with the facts
ServiceNow, Box, MS Teams
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