Trust & Safety

Context Trust & Safety Center

Security, compliance, and data-handling documentation for the Context platform. Deployment models, security controls, policies, subprocessors, and how to request audit artifacts.

Documents

Policies and documentation

Public documents are linked directly. Gated documents are shared on request, under NDA where required.

Audit reports & assessments

  • Penetration-testing report (latest)

    The most recent third-party penetration test of the platform.

  • CAIQ security questionnaire

    Pre-completed Consensus Assessments Initiative Questionnaire for self-serve review.

  • Security policies (combined)

    The policies of the written information security program, combined in one document.

  • Security & compliance program update

    Point-in-time summary of the compliance program and what changed.

Security architecture

  • Security architecture whitepaper

    The full architecture behind the public principles: the control-plane/sandbox split, tenant isolation, and the authorization model in depth.

  • Software Bill of Materials (SBOM) — latest release

    Per-release SBOM with signed build provenance. On the security roadmap; requestable when the supply-chain work ships, and matters most for self-hosted installs.

  • Hardened base-image inventory

    The minimal, pinned, regularly rebuilt base images shipped identically to managed and self-hosted. On the security roadmap; requestable once published.

Procurement & operations

  • W-9

    Taxpayer identification form for vendor onboarding.

  • Evidence of insurance

    Current certificate of insurance for procurement review.

Public policies

  • Data Processing Addendum

    How customer personal data is processed, protected, and transferred.

    View
  • Subprocessor list

    The vendor list referenced by the DPA, with purpose and location.

    View
  • Privacy Policy

    What we collect, why, and the rights you can exercise.

    View
  • Terms of Service

    The agreement that governs use of the Context platform.

    View
  • Acceptable Use Policy

    What the platform may and may not be used for.

    View
  • Security & deployment FAQ

    Deployment modes, credential brokering, training boundaries, and the audit story.

    View

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Resources