Trust & Safety
Context Trust & Safety Center
Security, compliance, and data-handling documentation for the Context platform. Deployment models, security controls, policies, subprocessors, and how to request the SOC 2 and ISO 27001 reports and other audit artifacts.
Documents
Policies and documentation
Public documents are linked directly. Gated documents are shared on request, under NDA where required.
Audit reports & assessments
SOC 2 report
The current independent audit report for the Context platform.
ISO 27001 certificate
Certification of the information security management system.
Penetration-testing report (latest)
The most recent third-party penetration test of the platform.
CAIQ security questionnaire
Pre-completed Consensus Assessments Initiative Questionnaire for self-serve review.
Security policies (combined)
The policies of the written information security program, combined in one document.
Security & compliance program update
Point-in-time summary of the compliance program and what changed.
Security architecture
Security architecture whitepaper
The full architecture behind the public principles: the control-plane/sandbox split, tenant isolation, and the authorization model in depth.
Software Bill of Materials (SBOM), latest release
Per-release SBOM with signed build provenance. On the security roadmap; requestable when the supply-chain work ships, and matters most for self-hosted installs.
Hardened base-image inventory
The minimal, pinned, regularly rebuilt base images shipped identically to managed and self-hosted. On the security roadmap; requestable once published.
Procurement & operations
W-9
Taxpayer identification form for vendor onboarding.
Evidence of insurance
Current certificate of insurance for procurement review.
Public policies
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Data Processing Addendum
How customer personal data is processed, protected, and transferred.
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Subprocessor list
The vendor list referenced by the DPA, with purpose and location.
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Privacy Policy
What we collect, why, and the rights you can exercise.
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Terms of Service
The agreement that governs use of the Context platform.
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Acceptable Use Policy
What the platform may and may not be used for.
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Security & deployment FAQ
Deployment modes, credential brokering, training boundaries, and the audit story.