Provisioning fallout repair
Stuck orders diagnosed and pushed through
How a run goes
The steps this agent takes, in order, and what each one leaves behind.
Reads the order queue and the provisioning logs
Finds the orders stuck between the order system and the network elements and diagnoses the step that failed
Diagnoses each stuck order against the known patterns
Applies the known fix for the common causes and drafts the manual correction for the rest
Applies or drafts the fix and logs the cause
Reports fallout by cause so the order flow gets fixed at the source
Works in
ServiceNow, SAP, Splunk
ServiceNow, SAP, SplunkWhat it does
- Finds the orders stuck between the order system and the network elements and diagnoses the step that failed
- Applies the known fix for the common causes and drafts the manual correction for the rest
- Reports fallout by cause so the order flow gets fixed at the source
Connects to
Need it to work differently?
Every agent can be changed: the steps it takes, the systems it uses and who approves what.