Inspection scheduling

Inspections scheduled by district, priority and inspector

Public SectorOperationsPlanningServiceNow, SAP, MS Teams
How a run goes
The steps this agent takes, in order, and what each one leaves behind.
Reads the requests, the inspector roster and the map

Schedules inspection requests by district, priority and the inspector's certifications and route

Solves the schedule and the routes

Reorders the day when a complaint or a stop-work order comes in

Publishes the day and the backlog report

Reports the requests past their target date and the inspectors over capacity

Works inServiceNow, SAP, MS Teams

What it does

  • Schedules inspection requests by district, priority and the inspector's certifications and route
  • Reorders the day when a complaint or a stop-work order comes in
  • Reports the requests past their target date and the inspectors over capacity

Connects to

Need it to work differently?

Every agent can be changed: the steps it takes, the systems it uses and who approves what.