Support and company
Implementation, what support includes, how to reach the team, open source, privacy rights, and press.
- What does implementation look like?Bring one workflow. We map its systems, permissions, and quality checks, choose the deployment model with you, and define the path to production. Enablement services are agreed per order.
- What support is included?Basic support through Context's standard channels during business hours is part of every agreement. Enterprise support arrangements are set per order.
- How do I contact the team?hello@context.ai for general questions, sales@context.ai for commercial ones, security@context.ai for security, privacy@ and legal@ for those topics, or the contact form.
- How do I request a demo?Use the guided-demo form and bring one workflow. The demo runs it end to end, shows the permissions and the trace, and maps the path to your environment.
- Do you offer training or enablement?Yes, by agreement. Enablement services are scoped in the order, and on-site work is billed with reasonable expenses.
- Who makes Context?Explore Interfaces Inc., a Delaware corporation based at 55 2nd Street, Suite 1925, San Francisco, CA 94105.
- What is open source?context-code is Context's distribution of the MIT-licensed Hermes Agent. A list of open-source components in distributed software is available on request.
- How do I exercise my privacy rights?Email privacy@context.ai. The privacy policy covers access, correction, and deletion requests, US state privacy laws, and cross-border transfers.
- How do I reach press, or get brand assets?Email media@context.ai. Wordmarks, product screenshots, and founder photos are available on request.
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