Process mapping

Current-state maps from interviews and system logs

ConsultingOperationsDocumentationMiro, Box, MS Teams
How a run goes
The steps this agent takes, in order, and what each one leaves behind.
Reads interviews, procedures and system logs

Drafts the current-state process map from the interview notes, the procedure documents and the system event logs

Builds the map and reconciles the sources

Marks the handoffs, the rework loops and the steps where the documented process and the logs disagree

Exports the map and the pain-point list

Produces the map and the pain-point list for the workshop

Works inMiro, Box, MS Teams

What it does

  • Drafts the current-state process map from the interview notes, the procedure documents and the system event logs
  • Marks the handoffs, the rework loops and the steps where the documented process and the logs disagree
  • Produces the map and the pain-point list for the workshop

Connects to

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