Press inquiry response
Media questions answered from the record, on deadline
How a run goes
The steps this agent takes, in order, and what each one leaves behind.
Reads the inquiry and searches the agency's records
Drafts the response to a press inquiry from the agency's records, prior statements and the program's own figures
Drafts the response with the sources
Flags the questions that need a program lead or counsel before the answer goes out
Routes it for approval and logs it
Keeps the log of inquiries and responses so the same question gets a consistent answer
Works in
SharePoint, MS Teams, Zendesk
SharePoint, MS Teams, ZendeskWhat it does
- Drafts the response to a press inquiry from the agency's records, prior statements and the program's own figures
- Flags the questions that need a program lead or counsel before the answer goes out
- Keeps the log of inquiries and responses so the same question gets a consistent answer
Connects to
Need it to work differently?
Every agent can be changed: the steps it takes, the systems it uses and who approves what.