Data access request handling

Individual data requests fulfilled within the deadline

Insurance BPOComplianceOperationsServiceNow, Box, Okta
How a run goes
The steps this agent takes, in order, and what each one leaves behind.
Reads the request and verifies the requester

Verifies each data access or deletion request and finds the individual's records across the client's systems

Searches the systems and assembles the response

Assembles the response with the exemptions applied and the record of what was withheld and why

Tracks the deadline and logs the outcome

Tracks the statutory deadline and reports requests by type each month

Works inServiceNow, Box, Okta

What it does

  • Verifies each data access or deletion request and finds the individual's records across the client's systems
  • Assembles the response with the exemptions applied and the record of what was withheld and why
  • Tracks the statutory deadline and reports requests by type each month

Connects to

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