Data access request handling
Individual data requests fulfilled within the deadline
How a run goes
The steps this agent takes, in order, and what each one leaves behind.
Reads the request and verifies the requester
Verifies each data access or deletion request and finds the individual's records across the client's systems
Searches the systems and assembles the response
Assembles the response with the exemptions applied and the record of what was withheld and why
Tracks the deadline and logs the outcome
Tracks the statutory deadline and reports requests by type each month
Works in

ServiceNow, Box, Okta
What it does
- Verifies each data access or deletion request and finds the individual's records across the client's systems
- Assembles the response with the exemptions applied and the record of what was withheld and why
- Tracks the statutory deadline and reports requests by type each month
Connects to
Need it to work differently?
Every agent can be changed: the steps it takes, the systems it uses and who approves what.