Supplier quality investigation
Defects into corrective action
How a run goes
The steps this agent takes, in order, and what each one leaves behind.
Joins quality events with purchase and lot records
Connects incoming defects to lots, suppliers, and inspection history
Builds the defect pattern and affected-material list
Prepares the evidence behind a supplier corrective-action request
Opens the corrective action with required evidence
Tracks containment and verification to closure
Works in
SAP, ServiceNow, Box
SAP, ServiceNow, BoxWhat it does
- Connects incoming defects to lots, suppliers, and inspection history
- Prepares the evidence behind a supplier corrective-action request
- Tracks containment and verification to closure
Connects to
SAP
Read ERP master data and transactions for analysis.
ServiceNow
Open, correlate, and resolve incidents and requests.
Box
Read, classify, and file documents with retention rules.
Skills included
- Supplier defect analysis
- Corrective-action tracking
Need it to work differently?
Every agent can be changed: the steps it takes, the systems it uses and who approves what.